Quadrel LLC ("Quadrel", "we", "our", or "us") respects your privacy and is committed to protecting the Personal Information (defined below) you provide through our websites, applications, products, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Services, you agree to the collection and use of information in accordance with this
policy.

1. Information We Collect
   We collect information you provide directly (name, email, phone, company, billing address) and data generated automatically through your use of our Services (log data, IP address, device identifiers, feature usage, performance metrics, and analytics), which may contain Personal Information. “Personal Information” is information that identifies, relates to, or describes, directly or indirectly,
   you as an individual.
   
   

2. How We Use Your Information
   We use collected information, including Personal Information, to provide, maintain, and improve the Services; manage accounts; process transactions; respond to support requests; send administrative and marketing communications; detect fraud; and comply with legal obligations.
   
   

3. How We Share Your Information
   We do not sell your Personal Information. User Personal Information — including names, company information, and account credentials — is stored exclusively within your Quadrel database hosted in Quadrel’s Amazon Web Services (AWS) cloud environment and is not shared with any third party unless prior consent is provided directly by you. We may disclose this Personal Information only when
   required by law, court order, or government authority, or when necessary to protect the rights and safety of Quadrel or its users.
   
   

4. Data Security & Retention
   The software is hosted in Quadrel's AWS cloud environment. We implement commercially reasonable administrative, technical, and organizational safeguards — including encryption, access controls, and regular security assessments — designed to protect information from unauthorized access, disclosure, alteration, or destruction. We retain data as long as needed to fulfill the purposes
   described here or as required by law, then securely delete or anonymize it if appropriate. No method of Internet transmission is 100% secure. We will notify affected customers without undue delay of a confirmed security breach affecting their Personal Information and provide information reasonably necessary to meet all applicable legal obligations.
   
   

5. California Residents (CCPA)
   California residents have the right to: know what Personal Information we collect and why; request deletion of Personal Information; request correction of inaccurate Personal Information; opt out of the sale or sharing of Personal Information (we do not sell Personal Information); and be free from discrimination for exercising these rights. To submit a request, contact us below. We will respond
   within 45 days.
   
   

6. Children, Third Parties & Policy Changes
   Our Services are not directed to individuals under 18 and we do not knowingly collect Personal Information from children. If we learn that we have collected such information, we will delete it promptly. Third-party links are not governed by this policy. We may update this policy at any time. Material changes will be posted within the platform and reflected with an updated effective date.
   Continued use of the Services after changes are posted constitutes acceptance. Licensed customers may request to subscribe to Quadrel customer updates and communications by emailing [email protected].
   
   

7. Contact
   Quadrel LLC | 5001 Baum Blvd., Suite 798, Pittsburgh, PA 15213 | E: [email protected] | Quadrel.io